Policies

These are the policies to which Zenquility adheres for refunds, deliveries, and privacy.

Refund Policy

Gift certificates: No refunds are given for gift certificate purchases.

Shaklee products: Zenquility adheres to 100% money-back guarantee offered by Shaklee Corporation on unopened and opened products. To apply for a refund, contact Zenquility directly at (703) 625-4730.

Young Living products:

  • Any unopened product within thirty (30) days after shipment for a full refund in the same method of payment of the purchase price and applicable sales tax (less shipping charges).
  • Any opened product with which the customer is dissatisfied can be returned within thirty (30) days after shipment for a credit on the member's Zenquility account of the purchase price and applicable sales tax (less shipping charges).
  • Any sealed or opened product or defective product with which a customer is dissatisfied can be returned up to ninety (90) days after shipment for credit of the purchase price and applicable sales tax (less shipping charges and a 10% handling fee).

Delivery policy:

USPS is the preferred carrier of Zenquility. Gift certificates and products will be shipped within one (1) business day. Backordered items will be shipped within one (1) business day of restock.

Privacy Policy

Respecting your privacy is important to us. Any personal information collected about you from this site will be used only by Zenquility and only for your benefit. It will not be rented, sold, or shared for free with anyone outside Zenquility without your express consent.

Parts of this website link to external sites. In every case this will be evident to you by the URL in the location bar of your browser. We do our best to avoid linking to external sites that have questionable privacy practices; however, we are not responsible for the privacy practices of those external sites. It is up to you to exercise caution about what information you submit to those sites.

The website uses Google Analytics to monitor traffic to the site. This technology collects aggregate data about the users of this site; at no time can we know what Person X did on this site.